Privacy Policy

Urban & Designers Paradise (ubdparadise.com) and Your Privacy

We value you as our customer and are committed to honoring the trust you've placed in us.

This is Urban and Designs Paradise Company’s Privacy Policy (dba) ubdparadise.ca/ubdparadise.com. It describes the steps we take to protect your personal information and how and why we collect, use, retain and disclose your personal information, regardless of how it was obtained.

What is personal information?
Personal information means any information about an identifiable individual, other than certain business contact information. This includes information such as your name, address, telephone number, birth date, payment card numbers, purchase information and e-mail address.

Collection, use and disclosure of your personal information provision of goods and services ubdpadise.ca collects, uses and discloses personal information in order to provide you with goods and services and/or information on products and services you might be interested in. We also collect, use and disclose your personal information to comply with legal and regulatory requirements and as otherwise may be permitted or required by applicable laws.

a) Collection

We collect your personal information in connection with the provision of goods and services to you, including but not limited to situations when you:

o make purchases or returns online
o communicate with our customer service representatives o enter into a contest, promotion or survey
engage with ubdparadise.ca /ubdparadise.com on social media

We collect personal information about you for various purposes, including to:
o manage our business and to register and maintain accurate accounts for you
o verify your identity for our mutual protection
o verify your eligibility for, and/or to provide you with, products, services and promotions o provide you with information about our products, services and promotions (see below

under “Collection, use and disclosure of your personal information - for optional

purposes ”)
o generate statistics and aggregate reports for internal use o meet legal and regulatory requirements

In most cases we collect personal information directly from you. However, in some cases, we obtain certain personal information from other sources. Unless there is a legal exception, we will obtain your consent to collect personal information about you from other sources.

b) Use

Personal information will not be used without your consent for purposes other than those for which it was collected. From time to time, we may wish to use your personal information for new or additional purposes. We will obtain your consent to use your personal information for such new or additional purposes before doing so.

We may use your personal information in connection with the purposes for which you have provided it.
For example:

When you make purchases or returns online:

We will use your personal information as is necessary to process your transaction, including payment and shipping, to verify your identity and address, and to administer our post-purchase survey. When making returns, you may be asked to provide personal information for fraud prevention purposes.

c) Disclosure

Service Providers:

We may disclose your personal information to third party service providers that perform services for us, such as delivery of goods and information processing. We require all such service providers to keep your information confidential and secure and to have privacy policies and security standards with respect to personal information that are comparable to ours.

d) Consent

Subject to any legal exceptions, we will inform you as to why we are collecting your personal information and with whom it will be shared, if applicable, and we will obtain your consent at or before the time of collection. Depending on the circumstances, such as the way personal information is collected and the type of personal information, your consent may be implied.

We will not unreasonably require your consent to the collection, use or disclosure of your personal information for purposes other than those for which the information is collected as a condition to providing you with a product or service.

You may refuse to provide or withdraw your consent to the collection, use and disclosure of your personal information at any time, unless legal reasons prevent you from doing so. However, if you refuse to provide or you withdraw your consent, we may be unable to provide you with certain goods and services.

If you would like to withdraw your consent, please contact us at info@ubdparadise.ca.

Collection, use and disclosure of your personal information - for optional purposes Ubdparadise.ca may wish to use the personal information you provide to communicate with you for the purpose of offering you other products and services. These offers may be sent to you by mail, or electronically, including by email, text or sound messages, or by telephone by way of an Automatic Dialing Announcing Device at the telephone number you have provided to ubdparadise.ca/ubdparadise.com.

The collection, use and disclosure of your personal information for such marketing purposes is entirely optional and not required as a condition of doing business with us. You may withdraw your consent at any time. Because of distribution schedules, you may continue to receive marketing communications for a short period of time while your request is processed. If you would like to withdraw your consent, please contact us at info@ubdparadise.ca.

Maintaining and safeguarding your personal information
ubdparadise.ca / ubdparadise.com has adopted security measures appropriate to the sensitivity of the information to protect your personal information against unauthorized access, loss or theft.

ubdparadise.ca/ ubdparadise.com limits access to personal information in its possession to those ubdparadise.ca/ ubdparadise.com associates and sub-contractors who need to know such personal information to provide you with the goods and services for which the information was collected.

ubdparadise.ca/ ubdparadise.com keeps your personal information only for as long as necessary to accomplish the identified purpose(s), and then securely destroys such information.

Changes to our Privacy Policy
Our website will contain the most up-to-date version of this Privacy Policy; please review it periodically for changes.

Website Privacy Information
This website is owned and operated by ubdparadise.ca in conjunction with its affiliates.

Security
For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information you send to us electronically. The encryption process protects your information by scrambling it before it is sent to us from your computer. Once the website receives your transmission, we make commercially reasonable efforts to ensure its security on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot warrant the security of any information you transmit to us, and you do so at your own risk.

Unlawful Activities
We may disclose personal information obtained through this website in order to co-operate

with local, provincial, national and international authorities investigating improper or unlawful activities or to report improper or unlawful user activities on this website.

Cookies
Your web browser places cookie files on your computer's hard drive. This website uses cookies to remember information you give us so that you don't have to re-enter the information each time you visit this website. Cookies also help us understand which areas of our site are popular by showing us how you and others use our site, in aggregate. For more information about cookies, including how to refuse them, please refer to our cookies page.

Information you send to this Website
Apart from information relating to shopping orders, ubdparadise.ca/ ubdparadise.com do not collect or wish to receive any information or other materials from you through this website that may be considered personal, confidential or proprietary. We will consider any such information and materials that you send to us to be non-confidential, and you will be deemed to have granted to ubdparadise.ca/ ubdparadise.com an irrevocable license and consent to use, copy, display, and distribute such information and materials for any purpose whatsoever.

Created: August 20, 2017